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nCompass Technical Support


Documentation, Software Updates & Contact Information
nCompass Technical Support
Technical Support Contact
    
 

Shown below are links to download the following Technical Support Information:

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Operation and Configuration Manuals

 

nCompass LC Single & Dual Loop Operation & OEM Configuration Manuals

nCompass_4.3i_LC_User_Manual_Rev_H.pdf [3.5MB]

nCompass_4.3i_LC_Config_Manual_Rev_E.pdf [1.1MB]

nCompass_4.3_LC_User_Communicaiton_Reference_Rev_F.pdf

nCompass_VNC_Networking_Guide_Rev_B.pdf [500KB]

xxxxxx xxxxxx nCompass_VNC_Networking_Guide_Rev_A.pdf [500KB] (applicable to Rev levels up to LC v1.9.1)

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nCompass MC Single through Ten Loop Operation & OEM Configuration Manuals

nCompass_4.3i_MC_User_Manual_Rev_A.pdf [3.4MB]

nCompass_4.3i_MC_Config_Manual_Rev_A.pdf [568KB]

nCompass_4.3_MC_User_Communicaiton_Reference_Rev_A.pdf

nCompass_VNC_Networking_Guide_Rev_B.pdf [500KB]

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nCompass CM V2.0 Multi-loop control with Control Module Operation & OEM Configuration Manuals

nCompass_4.3i - 730i_CM V2.0_User_Manual_Rev_D.pdf [6.5MB]

nCompass_4.3i_- 730i CM V2.0_Config_Manual_Rev_D.pdf [578KB]

nCompass_CM_V2.0_User_Communication_Reference_Manual_RevA.pdf

nCompass_VNC_Networking_Guide_Rev_B.pdf [500KB]

Bar Code Scan Description for Profile Start or Annotation.pdf

 

xxxxxxxxx nCompass-CM v1.0 through v1.3.1

xxxxxxxxx nCompass 4.3i CM User Manual Rev C.pdf [5.7MB]

xxxxxxxxx nCompass 4.3i CM Config Manual Rev C.pdf [625KB]

xxxxxxxxx nCompass_VNC_Networking_Guide_Rev_A.pdf [500KB]

xxxxxxxxx Bar Code Scan Description for Profile Start or Annotation.pdf

 

nCompass CM v2.0 Configuration & Setup Worksheet

nCompass-CM_V2.0_Configuration_and_Setup_Worksheet.xlsx

nCompass-CM_V2.0_Configuration_and_Setup_Worksheet.zip

 

nCompass HMI Hardware Manual

FDC 450_730_1050_1550 1060 HMI Manual RevB.pdf

 

nCompass Display and B42 control board (nCompass LC) 3-D CAD Drawing

nCompass 4.3" Display 3-D CAD Drawing_stp_dwg.zip

B42_CAD_Drawing_dwg.zip

 

SD Card: Calculate how long it will take to fill with data log files:

nCompass_LC_Calc_Data_Log_File_Size_Tool.zip

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nCompass Software Update

nCompass LC 430i Display update:

nCompass LC updater v1.9.6.zip

nCompass LC updater Procedure_v1.1_to_vX.XX.pdf

nCompass_LC_Release_Notes_v1.10_through_v1.9.6.pdf

nCompass Series - Prepare USB Device for Updater.pdf

xxxx Note: To enable the Timer function offered in v1.9.4 and later requires the B42 control board(s) to have firmware v.28.

xx x xxx xx B42 firmware version may be viewed at Settings/Offline/About. B42 firmware may only be updated at the factory.

 

nCompass MC 430i Display update:

nCompass MC updater v1.2.zip

nCompass MC updater Procedure_v1.0_to_vX.XX.pdf

nCompass_MC_Release_Notes_v1.0_through_v1.2.pdf

nCompass Series - Prepare USB Device for Updater.pdf

 

nCompass CM 430i Display update v2.0

Note: nCompass CM 430i v2.0 and later versions are not compatible with v1.3.1 or earlier versions. Use of v2.0 requires matching v2.0 nCompass CM software. Export configuration files from previous versions are not compatible with v2.0. Upgrades to v2.0 require full reconfiguration of control system. Contact the factory for further information to upgrade from nCompass CM 430i v1.3.1 or earlier versions.

 

nCompass CM 430i updater v2.x.zip (Initial release January 2015)

nCompass CM updater Procedure v2.0 through vx.xx.pdf

nCompass CM 430_Release Notes v2.0 through v2.0.pdf

 

nCompass CM 730i Display update v1.1

nCompass CM 730i updater v1.1.zip

nCompass CM-7 updater Procedure v1.0 through vx.xx.pdf

nCompass Series - Prepare USB Device for Updater.pdf

nCompass CM 730_Release Notes v1.0 through v1.1.pdf

 

 

nCompass CM 430i Display update v1.3.1 (production units through 12-31-2014):

Note: v1.3.1 is not compatible with hardware shipped with version 2.0 or later

nCompass CM updater v1.3.1.zip

nCompass CM updater Procedure v1.0 through v1.3.1.pdf

nCompass CM Release Notes v1.0 through v1.3.1.pdf

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nCompass Display shows 2009 in the time/date field

 

The nCompass display includes a Real Time Clock (RTC) used for multiple functions. When fully charged and the display not powered,

the battery will maintain the RTC for +6 months. The document below describes battery charging and replacement if the battery will not maintain a charge.

nCompass_RTC_Battery_Charging_and_Replacment.pdf

 

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B42 Single Loop Control Board

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nCompass Single Loop Model: B42 Profile Board Level Control

FDC_B42_Brochure.pdf

FDC_B42_Manual.pdf

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Multiloop Loop Control Reference Guides

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The nCompass CM and Orion-Mi control systems utilize loop controls. The manuals below provide specific brand and product manuals on the required configuration to communicate with the nCompass CM and Orion-Mi control systems.

 

Loop Controls supported by nCompass CM V2.0 (October 2014) and later revisions

FDC-Orion-M_FD10_100_Series_Controller_Guide_rev_C.pdf

FDC-Orion-M_FD30_300_Series_Controller_Guide_rev_C.pdf

 

Loop controls supported by nCompass v1.3.1 or earlier versions as well as the Orion-Mi

FDC-Orion-M_HWSL_2500&3200_Series_Controller_Guide_rev_C s

FDC-Orion-M_HWDL_3500_Series_Controller_Guide_rev_C.pdf s

FDC-Orion-M_DHPL_Plus_Series_Controller_Guide_rev_C.pdf ss

FDC-Orion-M_WDSD_SD_Series_Controller_Guide_rev_C.pdf sss

FDC-Orion-M_WDPM_PM_Series_Controller_Guide_rev C.pdf ssss

FDC-Orion-M_YKGS_Green_Series_Controller_Guide _rev A.pdf

s

*MultiLoop Control Brand Name cross reference

FD = Future Design Control

DH = Danaher®

EU = Eurotherm®

HW = Honeywell®

RD = Red Lion®

WD = Watlow®

YK = Yokogawa®

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Remote Communications

 

Fieldbus Networks

Utilizing the Anybus Communicator Networking Gateways from HMS, nCompass LC standard and nCompass optional serial ports can communicate with a variety of fieldbus networks such as DeviceNet, Profibus-DP, CANopen, Modbus RTU RS485 and more, all with complete R/W. For additional information review the Orion-M Fieldbus Communication Guide referenced below.

FDC-Orion-M_Fieldbus_Comm_Guide_Rev_B.pdf

 

Serial Modbus Communication

FDC-Orion-M_Communication_Manual_Rev_B.pdf

nCompass_4.3_LC_User_Communicaiton_Reference_Rev_F.pdf

nCompass_CM_V2.0_User_Communication_Reference_Manual_RevA.pdf

 

VNC Networking Guide (Virtual Networking Communication)

nCompass_VNC_Networking_Guide_Rev_B.pdf [500KB]

                       nCompass_VNC_Networking_Guide_Rev_A.pdf [500KB] (applicable to Rev levels up to LC v1.9.1 and CM 1.3.1)

 

SMS text Messaging Provider Information

SMS Text Messaging Provider Information.pdf

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nCompass Language Updater

 

nCompass offers one-button configuration of one of 28 languages with American English the default language. All other language selections were translated from English to the specific language through internet translation sites. FDC does not guarantee the accuracy or validity of alternative language selections and shall not be liable for any damages or losses, whether direct, indirect, incidental, special, consequential or any other damages for misinterpretation of other languages.

FDC offers a free PC based application which allows the end user or OEM to modify the translation files. The updated translation files can then be copied to the nCompass control system in order to provide a more accurate or desired translation. Updated translation files may be submitted to FDC and with appropriate documentation and approval may be included in the next nCompass software revision. Contact FDC Technical Support for additional information and access to the nCompass Translator tool. LX

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PC Based Data File Viewer

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Orion-M iSeries Data Viewer:

Free PC Based program to View & Print Historical Data, Audit Trail, Alarm & Operator Event Files, validate Digital Signatures and more.

 

Note that EnVision PC based SCADA software can communicate directly with nCompass LC and CM on a serial modbus RS485 link. EnVision, as a SCADA software, creates its own data log, alarm, audit trail files for up to 128 devices. EnVision does not support opening data log or other files created by nCompass LC or CM systems.

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nCompass Page Links

nCompass Home Page.htm

 

nCompass Technical Support.htm

 

nCompass Control System Video Page.htm

nCompass Sample Screen Views.htm

nCompass-LC Timer Mode Description.htm

nCompass LC-CM Feature Comparison.htm

nCompass Languages Supported.htm

nCompass LC-CM Hardware View.htm

nCompass-DX.htm (interface for Dixell Control Products)

 

    
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