VR Series Technical Support Documentation

 

 

Technical Support Contact:

866.342.5332 or support@futuredesigncontrols.com

Shown below are links to download the following Technical Support Information:

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VR Series Instruction Manuals

VR18 Instruction Manual

VR18 Manual V2.37_November-2011.pdf [2.34MB]

 

VR06 Instruction Manual

VR06_Manual_V2.37_November-2011.pdf [2.34MB]

 

From Instruction manual

Trouble Shooting Flow Charts: No Display and I/O Boards not found.pdf [737KB]

VR06-18 FAQ's.pdf [40KB]

 

CAD Drawing

VR Series CAD 3-D Drawings.zip

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VR Series Firmware Downloads

 

VR Series Firmware (VR06 and VR18)

VR_Series_v2.38 firmware.zip [4.2MB]

VR_Series_Firmware_Update_Procedure.pdf [60KB]
VR_Series_v2.38_Firmware_Release_Notes_October-2013_v0.94-v2.38.pdf [25KB]

(V2.37 update did not effect Instruction Manuals v2.36 and are still the current manual versions)

 

Note v2.21:

VR18 Firmware v2.21 and later corrects Time Reset software Bug; Daylight Savings Bug effective February 2006.

 

Note Observer Software and VR Series Firmware:

Recommend when either the VR Series Firmware or Observer Software is updated to download and use the same version of Firmware of Observer software.

  • Observer Software v2.10 or before must be updated to v2.21 when connected to VR18 with v2.21 or later firmware.
  • Observer Software v2.20 will operate correctly with VR18 v2.31 firmware but must be updated to match later VR18 firmware versions. Example: VR18 v2.33 firmware requires Observer v2.33.
  • Observer I Historical Viewer V3.00 will operate with VR Series firmware V2.31 and later.

Boot ROM Chip Replacement

VR18-Chip Replacement DOC - Boot ROM-A.pdf

 

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Observer Software Download

Observer I Software

VR06-18 Observer I_V2.38.zip [9.90MB]

Observer release notes v0.94 - v2.38.pdf

Observer Manual.pdf [5.4MB]
Observer Configuration Manual.pdf [3.9MB]

 

Historical Viewer Software

Historical Viewer is provided with the PR Series Touch Screen Paperless Recorders. Historical Viewer software offers additional features compared to Observer I and is backward compatible to the VR Series. Both models, VR and PR may be used at the same time with Historical Viewer.

 

HIstorical Viewer - Configuration Software v4.34.zip [63MB]

VR Historical Viewer Manual.pdf [1.5MB]

 

VR Sharing with Observer on a network

VR Share Function.pdf

 

Observer II optional Real Time Software

Contact Technical Support for upgrades for the optional Observer II software

 

Note: Observer I & II v2.38 and Observer I Historical Viewer V3.00 will work with

VR18 Firmware v.2.35 and earlier versions

VR06 Firmware v.2.34 and earlier versions

 

Observer Windows Operating System Compliance

Observer I, Observer II (v2.38) and Observer I Historical Viewer (v3.00) are compliant with the following Windows Operating Systems:

--Windows 98, ME, NT, 2000, XP, XP Pro, VISTA, Windows 7 Home & Professional (32 & 64 bit), Windows 8 and 8.1.

 

Note:

Observer I & II versions prior to v2.33 were not validated as VISTA compliant.

Observer I & II versions prior to v2.37 were not validated as Windows 7 compliant

 

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Reset to Factory Defaults

 

Reset a VR Recorder to its' factory default settings is a simple task described below and in the linked pdf file VR06-18: Rest to Factory Defualt.pdf

 

Press and hold the top left key prior to powering the instrument, provide power and continue to hold the key until you hear two beeps. Release the key, cycle the power off then on and instrument will boot with factory default settings.

 

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Misc FAQ

 

VR FAQ.pdf

VR Replace Vertical Keyboard replacement.pdf

VR Replace LCD and Display Modules.pdf

VR Configure Data Log Speed Interval.pdf

VR Install Power Module.pdf

VR Install RS232-485 Comm module.pdf

VR Trouble Shoot Display not functioning.pdf

VR Field Replace IC DiskonChip.pdf

 

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Microsoft Patch

 

Observer Software - April 2007: "Illegal System DLL Relocation"

DLL error - click here for sample Windows error message

This problem is caused by installation of Windows security update 925902 & 928843 directly from Microsoft via automatic updates set within a PC.

 

Solution: review and install as appropriate of security update 935448 from Microsoft; check the following url to review & install this security update.

http://support.microsoft.com:80/kb/935448/en-us.

 

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Real Time Clock Bug

 

VR18 Bug: Clock Reset on February 28, 2006 - VR18 Firmware upgrade v2.21

 

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Analog Input Cards - Jumper Configuration

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Configuration of the Analog input cards requires appropriate setting of Jumpers and switches for specific thermocouple, RTD, mV, mA and VDC inputs.

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Refer to manual for details and as appropriate to the following links

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Web Page with detail on VR Series Input/Output Modules

This page includes photographs of Analog Input cards depicting DIP Switch & Jumper locations.

VR06-18: Plug & Play I/O.htm

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Photo Links: (same photographs used in web page above)

Analog Input card - Front & Back view

Analog Input card - Front view with close up of Jumper location(s)

Analog Input card - Front view with close up of DIP Switch location(s)

:

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VR Series Product Brochures Manuals & Price Sheets

VR18_Brochure_v2.37_November-2011.pdf

VR18_Manual_V2.37_November-2011.pdf

 

VR06_Brochure_v2.37_November-2011.pdf

VR06_Manual_V2.37_November-2011.pdf

 

VR Series_NEMA_4_Brochure_Feb-2007.pdf

 

VR Series Price Sheet.pdf

 

Additional Information

VR06-18 Guidelines 21CFR part 11.pdf

VR06-18: Series FAQ's.pdf [40KB]

VR06-18: Series 2-Year Warranty Statement.pdf [13KB]

VR06-18: Firmware Update Sheet.pdf

VR06-18: CF Card Memory Calculations.zip

VR06-18: Reset to Factory Default 

VR06-18: Modbus Parameters 

UL Agency.pdf

CSA Agency.pdf

CE Conformity.pdf

 

Return To:

VR06-18: Recorder Home Page.htm

VR06-18: Sample Screen Display & Operational Review.htm

VR06-18: Plug & Play I/O.htm

VR06-18: Event & Alarm Description.htm

VR06-18: Installation: Panel or Bench Top Mounting.htm

VR06-18: Configuration.htm

VR06-18: Special Features: Math, Totalize, etc.htm

VR06-18: Observer Software Review.htm

VR06-18: Technical Support Documentation.htm

VR06-18: Download Firmware and Observer Software.htm

VR06-18: Security; CFR21 Part 11 Features.htm

 

Future Design Controls 888.751.5444 csr@futuredesigncontrols.com